Tag Archives: User experience

IT and HR: Not such an odd couple

How businesses perform has always depended on how well their employees perform. Yet never before has the relationship between how well employees work and the digital technology that they use been so complex. At the same time, companies are grappling … Continue reading

Posted in application transformation, Citrix, Cloud computing, Cyber security, Data center transformation, Deloitte, Enterprise architect, machine learning, Mobile apps, mobile computing, Security, social media, User experience | Tagged , , , , , , , , , , , , , , , | Leave a comment

How IT can fix the broken employee experience

Learn how IT can elevate the game by delivering simpler, more intelligent experiences that enable people to work consistently at their informed best. Continue reading

Posted in artificial intelligence, BYOD, Citrix, Cloud computing, Cyber security, data center, Data center transformation, Deloitte, Enterprise transformation, machine learning, Microsoft, multicloud, Security, User experience, vdi, Virtualization | Tagged , , , , , , , , , , , | Leave a comment

Happy employees equal happy customers — and fans. Can IT deliver for them all?

A discussion on how new breeds of intelligent digital workspace technologies can deliver a superior employee — and ultimately customer — experience that boosts engagement, productivity, and business results. Continue reading

Posted in application transformation, Citrix, Cyber security, Data center transformation, enterprise architecture, Mobile apps, mobile computing, Security, User experience, vdi, Virtualization | Tagged , , , , , , , , , , , | Leave a comment

CEO Henshall on Citrix’s 30-year journey to make workers productive, IT stronger, and partners more capable

Learn how Citrix is charting a new future of work that abstracts productivity above apps, platforms, data, and even clouds to empower, energize, and enlighten disaffected workers while simplifying and securing anywhere work across any deployment model. Continue reading

Posted in application transformation, artificial intelligence, Citrix, Cloud computing, Cyber security, Data center transformation, Enterprise architect, Enterprise transformation, machine learning, multicloud, Security, User experience, Virtualization | Tagged , , , , , , , , , , | Leave a comment

How confluence of cloud, UC and data-driven insights newly empowers contact center agents

The next BriefingsDirect customer experience insights discussion explores how Contact center-as-a-service (CCaaS) capabilities are becoming more powerful as a result of leveraging cloud computing, multi-mode communications channels, and the ability to provide optimized and contextual user experiences. More than ever, … Continue reading

Posted in artificial intelligence, big data, Business intelligence, Business networks, Cloud computing, contact center, data analysis, data center, Enterprise transformation, Help desk, machine learning, managed services, professional services, User experience | Tagged , , , , , , , | Leave a comment