Tag Archives: Edward Jackson

Big data, risk, and predictive analysis drive use of cloud-based ITSM, says panel

This BriefingsDirect IT operations innovation panel discussion focuses on the changing role of IT service management (ITSM) in a hybrid computing world. As IT systems, resources, assets, and information are more scattered across more enterprise locations and devices — as … Continue reading

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Redcentric orchestrates networks-intensive merger using advanced configuration management database

The next BriefingsDirect performance management discussion uncovers how Redcentric PLC in the UK tackled a major network management project due to a business merger. We’ll hear how Redcentric used an advanced configuration database approach to scale management of some 10,000 … Continue reading

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