Tag Archives: Dave Wright

Latest ServiceNow update makes turning any awkward process into a managed service available to more workers

IT service management (ITSM) has long been a huge benefit to complex and exception-rich IT operations by helping to standardize, automate and apply a common system-of-record approach to tasks, incidents, assets, and workflows. ServiceNow has been growing rapidly as a software-as-a-service (SaaS) provider of ITSM, but … Continue reading

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