Category Archives: professional services

Delivering a new breed of patient access best practices requires an alignment of people, process, and technology

Learn how caregiver organizations on-board patients to improve how those patients perceive their total healthcare experience Continue reading

Posted in artificial intelligence, Business intelligence, Cloud computing, contact center, CRM, electronic medical records, Enterprise transformation, healthcare, Identity, machine learning, professional services, Security, supply chain, User experience | Tagged , , , , , , , , , , | Leave a comment

Healthcare providers define new ways to elevate and improve the digital patient experience

Learn how healthcare providers are seeking to leverage such concepts as customer relationship management to improve their services. Continue reading

Posted in Cloud computing, electronic medical records, Enterprise transformation, healthcare, Information management, professional services, supply chain, User experience | Tagged , , , , , , , , , , , | Leave a comment

As price transparency grows inevitable, healthcare providers need better tools to close the gap on patient trust

The next BriefingsDirect healthcare finance insights discussion explores ways that healthcare providers can become more proactive in financial and cost transparency from the patient perspective. By anticipating rather than reacting to mandates on healthcare economics and process efficiencies, providers are becoming more competitive and building … Continue reading

Posted in electronic medical records, healthcare, professional services, supply chain | Tagged , , , , , , , , , | Leave a comment

Where the rubber meets the road: How users see the IT4IT standard building competitive business advantage

A discussion on how the IT4IT Reference Architecture for IT management works in many ways for many types of organizations and the demonstrated business benefits that are being realized as a result. Sponsor: The Open Group. Continue reading

Posted in application transformation, artificial intelligence, big data, Bimodal IT, Business intelligence, Cloud computing, Data center transformation, DevOps, Enterprise architect, enterprise architecture, Enterprise transformation, Hewlett Packard Enterprise, Internet of Things, ITSM, Micro Focus, multicloud, professional services, The Open Group | Tagged , , , , , , , , , , , , , , | Leave a comment

Inside story: How HP Inc. moved from a rigid legacy to data center transformation

A discussion on how a massive corporate split led to the re-architecting and modernizing of IT to allow for the right data center choices at the right price over time. Continue reading

Posted in application transformation, Cloud computing, data center, Data center transformation, DevOps, disaster recovery, enterprise architecture, Enterprise transformation, Hewlett Packard Enterprise, HP, hyperconverged infrastructure, managed services, Micro Focus, multicloud, professional services, Security, server, Software-defined storage, storage, User experience, Virtualization | Tagged , , , , , , , , , , , | Leave a comment

The Open Group panel explores ways to help smart cities initiatives overcome public sector obstacles

The next BriefingsDirect thought leadership panel discussion focuses on how The Open Group is spearheading ways to make smart cities initiatives more effective. Many of the latest technologies — such as Internet of Things (IoT) platforms, big data analytics, and cloud computing — are making data-driven … Continue reading

Posted in application transformation, artificial intelligence, big data, Business intelligence, Cloud computing, Cyber security, Data center transformation, Enterprise architect, enterprise architecture, Enterprise transformation, multicloud, Platform 3.0, professional services, Security, The Open Group | Tagged , , , , , , , , , , , , | Leave a comment

The new procurement advantage: How business networks generate multi-party ecosystem solutions

The next BriefingsDirect intelligent enterprise discussion explores new opportunities for innovation and value creation inside of business networks and among their powerful ecosystem of third party services providers. We now explore how business and technology platforms have evolved into data insights … Continue reading

Posted in Ariba, artificial intelligence, big data, Business intelligence, Business networks, Cloud computing, Deloitte, Enterprise app stores, Enterprise transformation, ERP, machine learning, multicloud, Networked economy, Platform 3.0, procurement, professional services, risk assessment, Salesforce.com, SAP, SAP Ariba, supply chain, User experience | Tagged , , , , , , , , , , , , , , | Leave a comment