Monthly Archives: June 2017

India Smart Cities Mission shows IoT potential for improving quality of life at vast scale

The next BriefingsDirect Voice of the Customer Internet-of-Things (IoT) transformation discussion examines the potential impact and improvement of low-power edge computing benefits on rapidly modernizing cities. These so-called smart city initiatives are exploiting open, wide area networking (WAN) technologies to … Continue reading

Posted in application transformation, artificial intelligence, big data, Business networks, Cloud computing, data analysis, data center, Data center transformation, enterprise architecture, Enterprise transformation, Government, Hewlett Packard Enterprise, HP, Information management, Internet of Things, machine learning, Mobile apps, mobile computing, Networked economy, Security, storage, User experience | Tagged , , , , , , , , , | Leave a comment

How confluence of cloud, UC and data-driven insights newly empowers contact center agents

The next BriefingsDirect customer experience insights discussion explores how Contact center-as-a-service (CCaaS) capabilities are becoming more powerful as a result of leveraging cloud computing, multi-mode communications channels, and the ability to provide optimized and contextual user experiences. More than ever, … Continue reading

Posted in artificial intelligence, big data, Business intelligence, Business networks, Cloud computing, contact center, data analysis, data center, Enterprise transformation, Help desk, machine learning, managed services, professional services, User experience | Tagged , , , , , , , | Leave a comment

Women in business leadership — networking their way to success

The next BriefingsDirect digital business insights panel discussion focuses on the evolving role of women in business leadership. We’ll explore how pervasive business networks are impacting relationships and changes in business leadership requirements and opportunities for women. Listen to the … Continue reading

Posted in Ariba, Business networks, Cloud computing, Data center transformation, Enterprise architect, enterprise architecture, Enterprise transformation, ERP, Identity, managed services, Networked economy, Platform 3.0, procurement, professional services, SAP, SAP Ariba, social media, Spot buying, User experience | Tagged , , , , , , , , , , , , | Leave a comment