Monthly Archives: August 2011

Interview: Ariba’s Jason Kurtz on how IT financial trends are maturing technology procurement and spend management

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Learn more. Sponsor: Ariba. A number of major trends are changing the finance game for IT leaders, especially in terms of how … Continue reading

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Architect certification increasingly impacts professionalization of IT in the cloud era

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: The Open Group. We’ve assembled a panel in conjunction with the recent Open Group Conference in Austin, Texas, to explore the … Continue reading

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Case study: MSP InTechnology improves network services via automation and consolidation of management systems

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP. The latest BriefingsDirect podcast discussion focuses on a UK-based managed service provider’s journey to provide better information and services for … Continue reading

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New HP Service Manager tackles time and cost associated with help desk productivity

HP today announced the latest version on its Service Manager software in an attempt to drive out a large portion of help desk cost, 85 percent of which is estimated to be spent on personnel. Version 9.30 introduces several innovations … Continue reading

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